Educating for open governance: a three-strata pedagogical framework for digital citizenship and e-government
DOI:
https://doi.org/10.64171/JAES.6.3.91-99Keywords:
Open Governance, E-Government, Digital Culture, Qualitative Meta-Synthesis, Indonesia, SPBE, Digital Transformation, Digital Rights, Rights-First GovernanceAbstract
Although governments worldwide are aggressively accelerating digital transformation, e-government initiatives often stall due to a profound "participatory gap" stemming from underdeveloped digital citizenship. In Indonesia, despite successive policy reforms and infrastructural investments in the E-Government system (SPBE), structural asymmetries persist. This paper argues that state digital transformation frequently fails because the national educational ecosystem has not adequately evolved to produce critical, ethical, and engaged digital citizens. By employing a qualitative meta-synthesis guided by the PRISMA 2020 protocol, this study analyzes 28 peer-reviewed studies (2015–2025) to diagnose the root causes of open governance stagnation. The findings reveal that technological infrastructure is insufficient without a robust digital culture. Consequently, this study proposes the Open Governance Framework-4 Dimensions (OGF-4D), effectively adding Digital Culture as the fourth structural pillar to the traditional triadic model (data, service, and process). Crucially, this study operationalizes the digital culture dimension through a novel Three-Strata Pedagogical Framework, offering strategic pathways to integrate digital rights, ethics, and civic engagement across primary, secondary, and higher education. The study concludes that the sustainability of open governance is fundamentally an educational imperative, requiring a shift from producing passive internet users to cultivating active co-creators of digital democracy. Seven strategic policy recommendations are advanced for operationalizing the framework within Indonesia’s SPBE ecosystem.
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